It was a great experience. The cabin was beautiful and very clean. Great customer service. You guys answered every question we had.

I absolutely loved the burnin love cabin. It made vacation so much better, knowing after a long day of adventures that I had an amazing cabin waiting for me at the end of the day. From the reservation process, all the way to check out it was a breeze. The employees were very friendly and helpful. The place was clean and beautiful, and had everything you could possibly want or need. I have all ready recommended to many people that are wanting to come down. I would also never rent from anywhere else again, your company is great. Thanks again for the wonderful time!

Clean welcoming cabin and easy process to get checked in.

Great place to stay and very pleased with all aspects of our stay

Very nice cabin for a couple getaway. Excellent location, very peaceful.

Hot tub was awesome. Loved all the kitchen gadgets. Neighbors very friendly

The staff at the office was outstanding and very helpful when I was trying to pick a cabin.

The cabin was really clean and the freedom fun pass is great.

It was great! We got our passcode and got all checked in. We honestly didn't leave the cabin all week. We enjoyed the screened in porch with our dog. We look forward to staying with you again!

Best vacation ever! The cabin was beautiful and although we were 6 hours away we felt at home and never wanted to leave

Everything went well during our three night stay. The cabin was great in every way. The instructions for finding it could be improved. I would suggest that you add a sentence advising those searching for the cabin to go past the Hidden Mountain West facility. The Lakeview sign is not visible until you are right on it.

The cabin was clean and secluded enough to be a very relaxing stay.

Cabin was clean and we loved being there with our dog. We would definitely recommend this cabin and your company to our friends.

Our experience was enjoyable and the convenience was nice too.

It was great! Other than the cabin was cold when we got there.

The cabin was beyond beautiful, the check in process was very easy! The ladies were very welcoming & helpful. Will be vacationing with Hearthside again

We loved "Our Secret Place" but because of fire we had no power or electricity so we went to Hearthside Rentals where we was moved . We met a young lady named Donetta who was an angel very kind and understanding. We will be back . We are praying for all affected by fire. Thanks!

Everything was absolutely wonderful with booking the cabin, having my questions answered, getting directions and discussing the discounts included with our stay. The ladies I spoke to were very polite and gracious. The cabin itself is what I expected and was happy with that fact. However, I was disappointed in the quality of housekeeping. There was mildew growing in the shower and the bath fixtures had water stains like they had not been cleaned properly. There was a fine layer of dust in several places and some cob webs in the corners. The kitchen oven was just nasty and the burners lined with foil were a little gross too. Again, there were water stains on the sink and it appeared it hadn't been cleaned for a while along with the side of the refrigerator splattered with food. The window above the sink was also dirty. I cleaned the side of the refrigerator myself and believe I left the kitchen in better shape than when I received it. (I know it was on the honor system about dinnerware but some of those were just gross. I purchased plastic ware to use to safe the fear.) I guess this may not be a huge deal for some but given the amount I paid to stay in the cabin I definitely expected it to be in much better care. I have stayed previous years with the Little Valley Mountain Resort and was never disappointed with their quality of service and maintenance. So I may recommend you cautiously but I would still refer close friends to your competition. Sorry! Again, bravo to the ladies at booking and check in!!!

for the first time, we were disappointed. Problem with the plumbing, only 3 burners worked on the stove and the oven was really disgusting.

Loved the cabin, really was a home away from home!

We enjoyed the cabin very good. We will use this company again

The place was so comfy and beautiful! But not as clean as expected. Still enjoyed our stay! Thank you so much!

we loved our stay I cant wait to come again. The bed was the best bed ive ever slept on before.

Room was clean and everything worked. We did not spend much time in the cabin, so the essentials were enough.

The cabin was as advertised and met our expectations. We had a great, relaxing get away. The freedom fun pass was a big plus!

Everything was great, except the cleaning. Everything was covered in dust, food still in the chairs in the kitchen from the last renters, candy in the floor, coffee pot was disgusting, you could write your name in the soap scum on the shower door, mold/scum in the jets in the Jacuzzi. I had to clean the tub before we used it. Cabin was really nice, just needs a deep cleaning & maybe new housekeeping staff.

Everything was as described and was wonderful and enjoyed our time there

everything was great except the hot tub stopped working cabin was very clean i will be staying here again

Everything was wonderful! We had a great time. Plan to book again. Highly recommend.

The place was great the heart shaped fire pit with painted rocks was the coolest thing I have seen had a great time.

Enjoyed the stay and the staff was amazing to work with Housekeeping was a different story the cabin was not at all clean